Royal Oaks Resident Portal

The following steps will aid you in setting up your email on the Mac computer. The first step in the process is to call the Royal Oaks IT department to establish your email account and password. Once your account has been created, you can follow these simple steps.

First, launch your Mac Mail program from the dock. The icon looks like a postage stamp. Next, you will be prompted with the following screen:

Enter your full name, email address, and password in the empty fields. Next, choose the account type as “POP”, enter the incoming mail server name “mail.royaloakslife.net”, and your user name and password. Your user name is your full email address.

You may get a security warning about not being able to verify the identity. Click connect and proceed.

Next, we will need to set up your outgoing mail. The process is much like the incoming mail settings with the exception of the check boxes. Please make sure the box that says “use only this server” and “use authentication” are both checked.

Once again, you may get the same security warning as above, so please click connect. You may also get another warning as seen below. Click continue.

That should take care of all the settings you need to connect to our email servers. You will now see the summary page where you need to verify the “Take account online” box is checked.

Congratulations, your email account has now been configured on Mac Mail. It’s a good idea to have someone send you an email to verify its working, and also reply back to make sure outgoing mail is functioning.

Above we can see an email has come through successfully.